As part of our ongoing efforts to improve Tungle, we randomly ping some of our users every now and then and ask them to give us their experience using our product.
While reaching out to one such user, we got the following feedback:
"so far, it's okay. Some of it seems pretty useless, though, like the number of emails received from a contact that shows up in that little winamp graph thing. Mildly interesting, but not useful and takes a lot of space. What would be more useful there would be contact
information--company name, location, job title. I'm undecided on the photo thing. It would be good in a company setting, but I don't have photos of my business contacts, so it's wasted space, and you can't turn it off. And what is the difference between whatever the view is that is the default and the profile view? Other than having the orange bar with the name of the contact retained when you go into the conversation?"
As you may have noticed, the comments have nothing to do with Tungle. This is why I always get paranoid and make sure I'm sending emails to the right people before pressing that "send" button. But with the amount of emails, IMs, twitter feeds, etc., this scenario is bound to happen to anybody. Our user in question had good intentions but unfortunately our brains can only deal with so much.
But please, don't let this stop you from talking to us. Go ahead and send us your feedback and start a conversation. If it's not related to Tungle, we'll try our best to route it to the people responsible.
P.S. Note to Jeff Bonforte. The user above is most probably referring to Xobni. :)



