It’s not often that I feel compelled to talk about one person on the team, since everyone is so essential in building a great company. However, I have received several unsolicited emails from users commenting on the responsiveness, professionalism and knowledge of our support team.

Although he is not much to look at (just kidding Jason - well maybe not), Jason is at the heart of those comments.  A startup has to have exceptional customer support, because every happy user will become an advocate of your product, and help spread the love.  Anyone that works in support needs to take example on Jason.  He is very responsive - responding often at any time of the day and night - cares about our users, and promptly communicates with the team the positive and negative feedback we receive in the field.  This helps us quickly address known issues and plan-out features that you are requesting.

Thank you Jason.